Terms & Conditions

Last updated:  November. 2025

Welcome to MerinoLook. By visiting or purchasing from www.merinolook.com (the “Site”), you agree to these Terms & Conditions.

1. General Information

This website is operated by MerinoLook Studio, based in Toronto, Canada.

2. Products & Availability

All garments are handcrafted in limited quantities. Variations in color or stitching may occur due to artisanal production.

3. Pricing & Payment

All prices are in CAD and may change without prior notice. Taxes and shipping fees are calculated at checkout.

4. Orders & Confirmation

Orders are confirmed via email. We reserve the right to cancel orders in cases of fraud, stock issues, or errors.

5. Shipping & Delivery

Orders are shipped from Toronto within 1–2 business days. International customers are responsible for customs fees.

6. Returns & Exchanges

All sales are final. Exchanges may be accepted within 3 hours of delivery (see Refund Policy).

7. Intellectual Property

All designs, text, and content are property of MerinoLook and protected by law.

8. Limitation of Liability

MerinoLook is not liable for indirect damages from using our site or products.

9. Privacy & Data Protection

Your data is managed under our Privacy & Cookies Policy.

10. Governing Law

These Terms are governed by the laws of Ontario and the federal laws of Canada.

11. Contact

info@merinolook.com

MerinoLook stands for modern craftsmanship and timeless precision.

By purchasing from us, you support the art of slow fashion — where every garment is made with intention, patience, and respect for detail.